At Appliance Love all of our major appliances come included with a 3 year warranty for no extra charge!

An option to extend coverage for 5 years is also available.

5 years total

3 years total

No stress; we are there for you
1-800 Number available exclusively to customers with a dedicated and professional staff, starting on the first day of delivery
100% Parts and labour for mechanical breakdowns (non cosmetic)
Surge protection
Unlimited service calls; up to a maximum value of the original purchase price
No deductible and no personal expense (during the term of the service plan)
In-home service by a certified technician
Repetative breakdown clause
Transferable
On select appliances supplementary coverage: BONUS
One time only "No fault found" service call covered
Appliance Love approved Certified Installation



3 Easy Ways To Make a Service Claim

Have your invoice number and do one of the following within 14 days of noticing the problem:

1 - Visit www.excelsiorservice.com. To submit your claim, you will be required to register your information following the prompts. This will also give you 24/7 access.

2 - Contact our Customer Care Department at 1-800-661-7313 to reach your dedicated customer service specialist, who will be more than happy to start the registration and claim process with you.

3 - You can also e-mail us directly at service@soswarranty.com



The Not So Fine Print

1 - We offer our clients a complete service for parts and labour for 3, or 5 years including the normal manufacturer’s warranty.

2 - Repairs or replacements due to misuse, mishandling or abuse are excluded and not eligible for service.

3 - Appliances used for commercial applications are not eligible for service.

4 - Appliances covered under this service plan must be mechanically inoperable to be repaired or replaced, with the exception of the bonus coverages. This does not include cosmetic damage resulting from external causes.

5 - Repair, replacement or cleaning of light bulbs, fuses, filters, shelves, drawers, handles, cables or any add-on devices or peripherals are not eligible for service, with the exception of the bonus coverages.

6 - Once the original appliance covered by this service plan has been replaced or has incurred repairs up to the original purchase price, the service plan will be deemed as having fulfilled its obligations.

7 - In the event that a service call is placed and the technician finds that there is no fault that is covered by the service plan, we will cover the cost of this call 1 time only.

8 - Maximum liability of this service plan is the original purchase price less applicable taxes of the inoperable item only as it appears on the invoice

9 - Service does not cover servicing, repair or replacement of any “pairs” or “sets” of appliances purchased at the same time as the inoperable item.

10 - In the event an appliance requires installation / uninstallation, any associated charges for this are not covered by this service plan.